When I was being sold this at a kiosk in my mom the guy tried it and it was absolutely amazing! And glided on my hair didn't pull nothing so I decided to buy it well I get home and I try it for myself and it's a completely different straightner than what the guy used for me.
The one he sold me was the crappier version of what he used to sell me on it, when I used it it pulled and scraped at my scalp and my hair barely even actually straightened my hair. It made my hair look absolutely disgusting.
I have bought drugstore straight nurse that worked better than this piece of ***! I better get a refund because they lied to me and if I do not get a refund don't worry my family works with the law I'll get something