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BUYER BEWARE!!!!!

These products may seem great and like a good investment but DO NOT buy them!! I was tricked into buying a straightener and it turned out to be the worst nightmare you can imagine.

You are better off investing in a CHI where at least you get a guaranteed manufactures warranty. The people at the mall at the Stonebriar location are rude, ignorant foreigners.

They will act all nice at first to get to to buy a faulty product, purchase a pretend warranty and then when there is actually something wrong they will come up with excuses as to why it can not be returned or exchanged. They always "happen" to not have your information stored in the computer or tell you that they "do not sell warranties."

Like I said.., invest in a CHI, becauase #1 you actually get a warranty from a REAL company that backs up its claims and #2 you will save yourself a lot of hassle.

Reason of review: Poor customer service.

Monetary Loss: $125.

Preferred solution: Let the company propose a solution.

Location: Frisco, Texas

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Guest

I bought one for $100, and it came with 1 shampoo and 1 conditioner.

Only after I called out the scam I was able to obtain one at the real price. I ran better scams than this in HS. So I decided to run one on these women.

When she told me $300 I laughed in her face. She then said 2 for $300 if I bought now. So we established a base price of $150.00

using a loud voice I made sure to give the play by play of the scam for those watching. All the sudden it went from 300 to 100 with 2 bottles of product. If you want one.... Offer $100 for iron and product. When she says no, walk.... She will chase you down for the $100. Cost is estimated at $30-36 per unit. You do the math.

Pushy, Rude and she had bad breath. Stonebriar mall TX.

She also did try to sell me an additional warranty at $99 I actually got a great laugh out of that one. Bad thing is people are buying the $99 lifetime warranty even though there is a 5 year one that comes with it... She encouraged me to pay with cash if Uncle Sam and the IRS would like to know. Great Iron! Ceramic definitely is the way to go. She did bash the CHI product if anyone was wondering. Suggestion for these clowns... What comes around goes around. Tighten up the screws on your scam, it's a little sloppy joe at the end. You started off great but you ran your mouth and you are not intelligent enough to do that. Broken English only when convenient, believe me they know English well. Lifetime warranty.... Ha! How's that lifetime warranty on those $300 dull knives in your drawer treating ya? "Anyone can dump in a box and mark it with a guarentee, but all you got is a guaranteed piece of *** -Tommy Callahan Amazon its $99.00-$159.00 -Pyle Nuitt Pro ***-Man

Philomene Lzx

I had a very similar issue happen just this week. The CEO is apparently calling me today.

The girl at Stonebriar pulled a bait & switch on me and I am not able to register my product for warranty on-line, either. Also, suspicious is that my receipt says "Lifetime Warranty" and their site says only 5-year mfg warranty. I am so livid that I bought into their b.s.

- and further proves why I NEVER trust those kiosk people! Did you ever get a resolution?

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